We can’t give medical advice by email. In an emergency, or if you notice warning signs after a head injury (worsening headache, repeated vomiting, a seizure, weakness or numbness, growing confusion, neck pain), call 999. For urgent advice, call NHS 111. If you’re struggling and need to talk: Samaritans 116 123 (free, any time) or text SHOUT to 85258.
Contact us
Questions, bugs, feedback or club enquiries: [email protected]. Tell us your phone model and app version if something isn’t working.
Subscriptions
Billing is handled by Apple or Google. To cancel or change plan, open your App Store or Google Play subscription settings. Cancel at least 24 hours before renewal. Refund requests go to Apple or Google.
Restore purchases
New phone? Sign in with the same Apple or Google account you subscribed with, open the subscription screen and tap “Restore purchases”. It’s always free.
Export your data
Profile tab, then export your data. You get a copy of your plan, logs and check-ins. Free for everyone.
Delete your data
Profile tab, then “Delete account and data”. This removes your account and synced data from our servers and your phone. Cancel any subscription separately in your store settings.
Privacy requests
To access, correct or erase your data, or to ask a question about privacy, email us. See our privacy policy.
Common questions
Most answers are on the FAQ page. A few quick ones:
- My club night moved. Edit your club week in the app; your sessions move around it.
- I missed a session. Carry on. Missed sessions aren’t made up, and the plan adjusts.
- The weights feel wrong. Log reps in reserve honestly; the next session adjusts. If your last warm-up set feels much heavier than expected, the app drops today’s weights 5–10%.
- I’m under 18. Version 1 is for adults only. An under-18 version is planned.
ARX Algorithms Ltd, Office 21751, 182-184 High Street North, East Ham, London, E6 2JA. Company no. 17511371.